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Contact Us

 / Contact Us

Here to help at My Animal Trace

As a team, we understand that animals are an important part of the family, therefore we aim to provide those necessary services to keep your pet safe.


Contact The My Animal Trace Team Here.

Flag your pet missing with us here instantly. We are also here for all other account/order enquiries. Use our contact form below to instantly pop us a message. You can also email us at, or call us on 0330 223 6237, thank you.


    Register your details to your new pets microchip with an option to register your pet location & reunification MAT-TAG. Keep us updated with any changes to your contact details, so we can keep your microchip registration updated, keeping your pet safe!


    24/7 HELPLINE

    If your pet is lost or stolen, our team is on hand to help 24/7

    General enquiries line 9am-5pm

    Lost/Stolen pet helpline 24/7



    Registered microchips are stored in our database instantly and securely. When registering, you can also activate your MAT-TAG, which includes pinpoint location of a lost pet, with reunification benefits. A finder can scan the QR code on a lost pets tag, with any mobile device, and follow the steps to reunite the pet with their family!

    Sign up below for email updates, special promotions, sales and much more!