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Contact Us

 / Contact Us

Here to help at My Animal Trace

As a team, we understand that animals are an important part of the family, therefore we aim to provide those necessary services to keep your pet safe.


Contact The My Animal Trace Team Here.

Flag your pet missing with us here instantly. Please include your pet microchip number in your message. We are also here for all other account/order enquiries. Use our contact form below to instantly send us a message. You can also reach us via, thank you.


    Register now for your lifetime online registration with the option to register your pet QR MAT-TAG.

    Keep us updated with any changes to your contact details via, ensuring you’re abiding by UK laws, and keeping your pet safe!

    24/7 HELPLINE

    If your pet is lost or stolen, our team is on hand to help 24/7.

    Fill in the form below to flag a pet lost or stolen. For general enquiries please email



    Registered microchips are stored in our database instantly and securely. When registering, you can also activate your MAT-TAG, which includes pinpoint location of a lost pet, with reunification benefits. A finder can scan the QR code on a lost pets tag, with any mobile device, and follow the steps to reunite the pet with their family!

    Sign up below for email updates, special promotions, sales and much more!